Prerequisites for installation of IBM Remote Connect Version 1.03 for the 
Netfinity family of Servers

1). Customer must profile all Netfinity Servers to be monitored with the 
    Remote Connect service along with your E-mail address to receive your 
    personal Account/UserID and a phone number for IBM support to contact the
    customer at is required for the installation process. The customer  
    profiling form can be found on the World Wide WEB at: 
		http://www.pc.ibm.com/support?page=profile

2). You will receive a Remote Connect E-mail message within one business day 
    containing the Account and UserID required for communications configuration.
    The E-mail will also contain instructions and a URL location to download
    the required software and documentation to complete the installation and
    configuration.

3). A workstation with the following installed and configured must be attached 
    to the Netfinity logical network;

    Workstation Software Requirements         Workstation Hardware Requirements
        
    -OS/2 WARP 4 with Fix Pack 7,8 or 9    |  486/66 MHz Processor or greater
    (additional platform support in 1999)  |  32 MB Memory or greater        
					   |  512 MB Hard drive or greater
    Netfinity Manager 5.2 or higher        |  Modem, 28.8 or greater
    (Included with your Netfinity Server   |  (Hayes compatible)
                          in ServerGuide)  |  Tone, Analog Phone Line Attached

4). Install the OS2 WARP 4 with FIX PACK 7/8/9 on the manager workstation as 
    per OS2 WARP 4 installation and FIX PACK software documentation.

5). Install Netfinity Manager 5.2 on the manager workstation as per the 
    Netfinity software documentation. 

6). Install Netfinity Services on the server(s) as per Netfinity software
    documentation.

7). After completing registration and receiving the E-mail containing your 
    Account, UserID and instructions for downloading the IBM Remote Connect 
    client code and documentation, perform the following using the 
    installation documentation;

        a. Install/configure IBM Remote Connect client code and configure 
           Netfinity Manager on the workstation as per the IBM Remote Connect
           installation instructions.
        
        b. Configure Netfinity Services code on each Netfinity server as per  
           the IBM Remote Connect installation instructions.

8). After completing the IBM Remote Connect installation instructions, double 
    click on the "Alert IBM Remote Support" icon in the IBM Remote Connect 
    folder of the Remote Connect Agent, on the Management Workstation.

        a. If IBM Remote Connect is installed correctly an IBM Remote Support
           representative will contact the designated individual from the 
           phone number contact information in your registration profile 
	   found at:  http://www.pc.ibm.com/support?page=profile

        b. If IBM does not call back within a one hour, the installation or 
           configuration may have not worked properly, please contact the 
           IBM Service Support Center at 1-800-946-4660 between 9am and 5pm
	   Eastern Standard Time (EST) in the USA and report you are having 
	   a problem with your IBM REMOTE CONNECT Installation.
	
	   In Canada call 1-800-426-7378 (800-IBM-SERV) and report you are 
	   having a problem with your IBM REMOTE CONNECT Installation.


Version 1.03

Release of IBM Remote Connect.

Trademarks
 
The following terms are trademarks of International Business Machines 
Corporation in the United States, or other countries, or both:

        IBM
        OS/2
	Netfinity
	IBM Remote Connect

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft 
Corporation.  Other company, product, and service names may be trademarks or 
service marks of others.